Quality definition And importance

Quality Definition- Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs or Quality is a judgment of how excellent something or someone is.

Importance of Quality-   Quality is critical to satisfying your customers and retaining their loyalty so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability. They also enable you to charge and maintain higher prices.....Most of us needs quality products and services.

Thanks All Of you.