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Quality definition And importance

Quality Definition - Quality is  the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs or  Quality is a judgment of how excellent something or someone is. Importance of Quality-     Quality is  critical to satisfying your customers and retaining their loyalty  so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability. They also enable you to charge and maintain higher prices.....Most of us needs quality products and services. Thanks All Of you.